Returns & Exchanges
At Healing Sounds, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all accessories and documentation are included to qualify for a full refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing